State Farm® Insurance Agent Quentin Franklin

"Malcolm was GREAT. He helped me get set up. 10/10 service."

"My experience with State Farm was absolutely fabulous. I was helped by a very kind and generous guy by the name of Malcolm Caldwell who not only helped me find a quote but at a great price ! He was very helpful , well mannered and was more than certain on finding me a good quote at a good price and did just that ! Go to State Farm and ask for Malcolm Caldwell so you can experience and receive the help that he himself gave me you won’t be disappointed!"

"First, let me say that my experience in searching for insurance was met with a sincere willingness to help. Mr. Quentin was not only knowledgeable of his approach to my need, he was patient in what was being shared. For anyone seeking assistance with insurance of any kind, please know this office will assist you with professionalism and genuine courtesy of service. Ps, when I spoke of leaving a comment to State Farm of my service, Mr. Franklin informed me I just did, and that he was the owner. 😊 Sir, just wanted to put it writing. Thank you again."

"Quentin Franklin and his wonderful staff are the PLATINUM Standard. Thank you all for the ROYAL CARE Y'all gave me during my 11 years in ATL!"

"I have been with Quentin Franklin for YEARS! His customer service team is knowledgeable, ALWAYS friendly & helpful. They are personable, great communicators, and will insure, that you have the lowest rates available! Quentin, Debbie, Matthew & the rest of the team are TOP TIER in Atlanta!"

"Matthew customer service is excellent, always kind & helpful. Thank You Matthew Evelyn Young 9/16/24💜"

"Quentin has incredible customer service! He helped me get renters insurance, made sure all my questions were answered and made me feel confident! He is amazing!"

"Mathew made obtaining new Home and Auto insurance an absolutely seamless process. I received coverage within a few hours. Additionally, the Home and Auto insurance bundle is padded with savings. You will not be disappointed!"

"Great experience so far! Matthew is awesome to work with. Fast, efficient, knowledgeable and friendly."

"Quentin and his team are fabulous. I was able to have answers to my questions and start my coverage immediately. Great way to do business."

"Really enjoy talking to Jazmyn !! She makes sure I understand everything, send reminders, call backs, that's leans alot to a old Man like myself ! Lol"

"Working with Mykah regarding a relocation was an easy process. She was really efficient and got the transaction completed timely!"

"Great customer service!! I have been a client since 2014 with various life changes. This firm has always been helpful and informative."

"Matthew was excellent! He was attentive, rapid and clear in his responses and provided great follow-up and customer service. Highly recommend Matthew for all your insurance needs! Thank you Matthew!"

"Matthew did a great job of quickly getting me a quote for homeowners insurance that took advantage of bundle discounts and claim history to arrive at a low rate."

"I needed to receive business insurance for an event and Quentin was able to complete it in such a timely manner! He was clear, to the point, friendly and got me exactly what I needed. I can always call on them and know they will be professional, and take real assessment of my needs! Thank you so much!"

"Duane Kruse, has been very awesome!! He helped me as a young man… understand my first insurance plan very well. I would highly recommend him every time.. Please contact, Duane Kruse Great Guy!"

"I had the pleasure of speaking with Duane Kruse. I called randomly and he was able to pick up and fit me in right away! He explained everything to me in detail and was so friendly!! Cracked many jokes which made me feel so comfortable and safe to ask any questions. Highly recommend speaking with Duane, he’ll make your experience so much fun!"

"Just signed up for a renter’s policy over the phone with Duane. Super helpful and informative and also really friendly and made sure everything in the policy was setup the way I needed. I highly recommend calling Duane if you’re interested in setting anything up with Sate Farm!"

"Matthew Ferguson was awesome. He answer all my questions and was just so welcoming. I was actually shopping around but his attitude and knowledge made me say.. State Farm is where I want to be. We need more associates like him. Matthew now have me talk about about State Farm to my family friends and co workers. Thank you again and keep up the good work."

"Fast and courteous service!"

"Quentin and Debbie Franklin of this State Farm Agency are such a powerhouse. Our daughter needed insurance for her apartment. They helped meet our needs efficiently and conveniently. Cost was fair. Spelman/Morehouse/Clark parents, I highly recommend them for your student insurance needs. I know it's insurance but their personalities and genuine caring nature, make it painless. You hang up or leave this insurance agency feeling like they are family. Thank you for all your help! We appreciate you."

"Quentin Franklin and his crew have been my agent since I moved to Atlanta in 2007. They have not only provided exceptional service when needed, Quentin himself was there when to provide information and support regarding all types of insurance products... some outside of his agency... when my family was faced with a terminal illness. He and his agencies support has been priceless and I could not recommend them enough."

"I had a great interaction with Mr. Duane who prepared and sold me my life insurance policy. His professionalism and kindness was great. I would refer my family and friends to him for a consultation and/or a policy. Thank you Mr. Duane for your time and expertise."

"Awesome experience working with Quentin. I have been a customer for over ten years and he and his staff have always been professional and quick to solve any problems. Customer service is top notch."